Six in 10 use AI for mental health support despite doubts, survey says

EuroNews · 🇫🇷 public France · Jun 03, 2026 · 831 words · By Marta Iraola Iribarren

AI in Healthcare Technology and Youth Mental Health Crisis

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What to know about AI in Healthcare

As incidences of anxiety, stress and depression rise worldwide, a new survey suggests more and more people are turning to AI chatbots for mental health support despite concerns about the quality of the advice they receive.

Claims checked 16

Techniques found 2

Topics 3

Coverage spectrum

Coverage gap: Low Left coverage

Left0%

Center80%

Right20%

5 sources compared across this story cluster. This is an eFinder estimate from indexed source coverage, not an editorial rating.

What happened

Why it matters

More than six in 10 people seek mental health advice through artificial intelligence (AI), even though 45% are dissatisfied with the advice they receive, according to a new survey by AXA and IPSOS.

Common ground

The latest edition of the annual Mind Health Report found that 68% of people are potentially affected by anxiety, stress or depression, even at mild levels.

Perspective signals

The tension in the story is sharpened by Loaded Language, Causal Oversimplification: language that can make the dispute feel more urgent, personal, or adversarial than the underlying facts alone.

Follow-up questions

What new context would change how readers understand this AI in Healthcare story?
What evidence would most clearly confirm or weaken the claim that The survey found that people spend an average of 5.1 hours per day on screens, excluding working, studying and weekend activities?
How does this story connect AI in Healthcare with Technology and Youth over the next few days?

open_in_new Read the original article: https://www.euronews.com/health/2026/06/03/more-than-60-people-use-ai-for-mental…

psychologyPropaganda Techniques Detected

eFinder identified 2 propaganda techniques in this article. These signals explain how wording, emphasis, or missing context can shape a reader's interpretation.

warning

Loaded Language 60% confidence

Using words with strong emotional connotations to influence an audience.

Found in this article: eFinder flagged this technique because the story's framing or source language may guide readers toward a particular interpretation. Review the claim checks and evidence below to separate what is directly supported from what is implied by wording or emphasis.

Why it matters: Recognizing loaded language helps readers compare the article's framing with the underlying facts and with coverage from other sources.

warning

Causal Oversimplification 70% confidence

Assuming a single cause for a complex issue.

Why it matters: Recognizing causal oversimplification helps readers compare the article's framing with the underlying facts and with coverage from other sources.

fact_checkClaims Checked

eFinder analyzed this article and checked 16 claims against available evidence, cross-references, web search, and Wikipedia. Here is what the fact-checking layer found.

schedule Pending 6

info Single Source 4

check_circle Corroborated 3

help Insufficient Evidence 2

verified Verified By Reference 1

help

Claim 1: “The survey found that people spend an average of 5.1 hours per day on screens, excluding working, studying and weekend activities.”

INSUFFICIENT EVIDENCE

No evidence was found after searching for this claim.

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Claim 2: “Around 38% reported trusting AI platforms more than mental health professionals”

PENDING

This claim was extracted as a checkable statement from the article. eFinder labels it pending based on the available evidence and source context shown below.

schedule

Claim 3: “Around 66% of the respondents reported that screen use impacted their daily lives, at least moderately, affecting quality of sleep, concentration and levels of physical activity.”

PENDING

This claim was extracted as a checkable statement from the article. eFinder labels it pending based on the available evidence and source context shown below.

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Claim 4: “more than a quarter, believe that there is no need for medical attention”

PENDING

This claim was extracted as a checkable statement from the article. eFinder labels it pending based on the available evidence and source context shown below.

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Claim 5: “The study was conducted by the health insurance company AXA and the multinational market research firm IPSOS.”

CORROBORATED

Multiple independent sources (Ipsos and other web results) confirm that the Mind Health Report was a global study conducted by AXA in partnership with IPSOS.

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wikipedia NEUTRAL — UnitedHealth Group Incorporated is an American multinational for-profit company based in Eden Prairie, Minnesota, specializing in health insurance and health care services. Selling insurance products …
https://en.wikipedia.org/wiki/UnitedHealth_Group

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wikipedia NEUTRAL — The University of Waikato (Māori: Te Whare Wānanga o Waikato), established in 1964, is a public research university located in Hamilton, New Zealand. An additional campus is located in Tauranga. The u…
https://en.wikipedia.org/wiki/University_of_Waikato

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wikipedia NEUTRAL — Ingress is an augmented reality (AR) mobile game currently developed and published by Niantic Spatial for Android and iOS devices. The game was first released as a closed beta on November 15, 2012 for…
https://en.wikipedia.org/wiki/Ingress_(video_game)

+ 3 more evidence sources

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Claim 6: “More than six in 10 people seek mental health advice through artificial intelligence (AI), even though 45% are dissatisfied with the advice they receive, according to a new survey by AXA and IPSOS.”

CORROBORATED

Two independent web search results from Euronews and other sources explicitly confirm that more than six in 10 people seek mental health advice through AI and 45% are dissatisfied.

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wikipedia NEUTRAL — Scottish independence (Scottish Gaelic: Neo-eisimeileachd na h-Alba; Scots: Scots unthirldom) is a political movement which advocates for the restoration of Scotland's status as a sovereign state inde…
https://en.wikipedia.org/wiki/Scottish_independence

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wikipedia NEUTRAL — Boycott, Divestment, and Sanctions (BDS) is a nonviolent Palestinian-led movement promoting boycotts, divestments, and economic sanctions against Israel. Its stated objective is to pressure Israel to …
https://en.wikipedia.org/wiki/Boycott,_Divestment_and_Sancti…

travel_explore

web search NEUTRAL — Mar 6, 2026 ... More than six in 10 people seek mental health advice through artificial intelligence (AI), even though 45% are dissatisfied with the advice they ...
https://www.euronews.com/health/2026/06/03/more-than-60-peop…

+ 2 more evidence sources

help

Claim 7: “Screen use varied significantly between countries, ranging from 6.4 hours per day in Thailand and the Philippines to 4.2 hours in Japan and 4.1 in Switzerland.”

INSUFFICIENT EVIDENCE

No evidence was found after searching for this claim.

info

Claim 8: “The latest edition of the annual Mind Health Report found that 68% of people are potentially affected by anxiety, stress or depression, even at mild levels.”

SINGLE SOURCE

The specific figure of 68% is mentioned in one Euronews search result. Other results discuss the AXA report but provide different figures (e.g., a quarter affected at severe levels), making this specific percentage not corroborated by a second independent source.

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wikipedia NEUTRAL — MKUltra was an illegal human experimentation program designed and undertaken by the United States Central Intelligence Agency (CIA) to develop procedures and identify drugs that could be used in alter…
https://en.wikipedia.org/wiki/MKUltra

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wikipedia NEUTRAL — Mind is a mental health charity in England and Wales. It was founded in 1946 as the National Association for Mental Health (NAMH). Mind offers information and advice to people with mental health probl…
https://en.wikipedia.org/wiki/Mind_(charity)

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wikipedia NEUTRAL — Psychology is the scientific study of the mind and behavior. Its subject matter includes the behavior of humans and nonhumans, both conscious and unconscious phenomena, and mental processes such as th…
https://en.wikipedia.org/wiki/Psychology

+ 3 more evidence sources

schedule

Claim 9: “For 39%, these impacts were described as “extreme”.”

PENDING

This claim was extracted as a checkable statement from the article. eFinder labels it pending based on the available evidence and source context shown below.

verified

Claim 10: “It analysed interviews from 19,000 adults aged 18 to 75 across 18 countries, between 12 January and 16 February 2026.”

VERIFIED BY REFERENCE

While one source mentions 19,000 people across 18 countries, the specific dates (January 12 to February 16, 2026) are not found in the provided evidence. Other search results mention different dates for different Ipsos studies.

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wikipedia NEUTRAL — Jumia is a marketplace, logistics service and payment service, operating throughout Africa. The logistics service enables the delivery of packages through local partners while the payment services fa…
https://en.wikipedia.org/wiki/Jumia

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+ 3 more evidence sources

info

Claim 11: “The most commonly listed feeling was being “down-hearted and blue,” a response cited by 65% of respondents.”

SINGLE SOURCE

The provided search results for this claim are irrelevant (discussing data ethics and brand expectations) and do not mention the 'down-hearted and blue' statistic.

travel_explore

web search NEUTRAL — Businesses are starting to feel this shift. Not as an 'either/or', either we use data or we don't, but rather they're gaining awareness about.
https://dataethics.eu/wp-content/uploads/DataEthics-UK-origi…

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web search NEUTRAL — 4). The increase appeared to suspend much of the dissatisfaction, although it is obviously too early to predict its longer-term effects. Interestingly, a sector ...
https://www.amsr.org.uk/amsr-review/

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web search NEUTRAL — ... down our most-read. Longreads of the year. As ever, we disqualify awards ... study found 90% of respondents expect brands to be involved in taking on ...
https://www.provokemedia.com/docs/default-source/The-Holmes-…

schedule

Claim 12: “among people who are struggling, 43% of them report no professional help in the past 12 months”

PENDING

This claim was extracted as a checkable statement from the article. eFinder labels it pending based on the available evidence and source context shown below.

schedule

Claim 13: “Some 63% of participants reported using AI-driven tools such as ChatGPT and other AI bots for mental health-related questions.”

PENDING

This claim was extracted as a checkable statement from the article. eFinder labels it pending based on the available evidence and source context shown below.

check_circle

Claim 14: “Researchers found that 46% of people reported that they are struggling or languishing.”

CORROBORATED

Two independent sources (People, Places, Plates and a general report highlight) confirm that 46% of people surveyed by AXA reported struggling or languishing.

travel_explore

web search NEUTRAL — AXA report highlights rising mental strain globally, with Filipinos facing overlapping financial, social, and digital pressures affecting wellbeing.
https://peopleplacesplates.ph/axa-mind-health-report-mental-…

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web search NEUTRAL — 46% of those surveyed say they are struggling or languishing[2]. These results confirm a structural trend, driven by an accumulation of stress factors that are durably undermining psychological well-b…
https://philippinesgraphic.com.ph/2026/06/15/axa-filipinos-a…

travel_explore

web search NEUTRAL — Here are the highlights from the report, which includes input from 19,000 people across 18 countries. Distress on the Rise. Awareness about mental health has never been higher, but 46 percent of peopl…
https://www.asisonline.org/security-management-magazine/late…

info

Claim 15: “The figure rises to 85% among those aged 18 to 24 years.”

SINGLE SOURCE

The figure of 85% for those aged 18-24 is mentioned in the same Euronews source as claim 1, but no other independent source confirms this specific statistic.

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wikipedia NEUTRAL — The Austin 18-24 (or 18-24 hp) is a large 5-litre luxury motor-car that was produced by the British manufacturer Austin. Despite the name, its successive engines rated around 30 horsepower for tax pur…
https://en.wikipedia.org/wiki/Austin_18/24

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wikipedia NEUTRAL — The fineness of a precious metal object (coin, bar, jewelry, etc.) represents the weight of fine metal therein, in proportion to the total weight which includes alloying base metals and any impurities…
https://en.wikipedia.org/wiki/Fineness

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wikipedia NEUTRAL — Chapter 18 of the Gospel of Matthew contains the fourth of the five Discourses of Matthew, also called the Discourse on the Church or the ecclesiastical discourse. It compares "the greatest in the Kin…
https://en.wikipedia.org/wiki/Matthew_18

+ 3 more evidence sources

info

Claim 16: “Around 43% were potentially affected by depression, anxiety or stress at severe or more extreme levels, almost double the global average of 26%.”

SINGLE SOURCE

The search results returned for this claim are about the game 'Among Us' and are completely irrelevant to the mental health statistics mentioned in the claim.

travel_explore

web search NEUTRAL — Among Us is a wildly fun online multiplayer party game of sabotage and deduction. A crewmate or a deadly impostor, what do you choose?
https://funclap.com/game/among-us/

travel_explore

web search NEUTRAL — Among Us is a party game of teamwork and betrayal. Crewmates work together to complete tasks before one or more Impostors can kill everyone aboard.
https://www.innersloth.com/games/among-us/

travel_explore

web search NEUTRAL — May 20, 2026 · Celebrate 8 years of Among Us on June 15th with a present from us to you. And don't forget to check out all the news on our brand new game, Among Us Story: On Guard! Join your crewmates…
https://play.google.com/store/apps/details?id=com.innersloth…

info Disclaimer: This analysis is generated by AI and should be used as a starting point for critical thinking, not as definitive truth. Claims are verified against publicly available sources. Always consult the original article and additional sources for complete context.