fullscreen

eFinder

eFinder

Home › Article

UBS downgrades ServiceNow, saying AI is a bigger threat than first believed

Cnbc · · 285 words · By Liz Napolitano
headphones Listen to the eFinder podcast briefing
Generate a natural audio summary of this story
Daily briefing

What to know about UBS downgrades ServiceNow, saying AI is a bigger threat than first believed

ServiceNow could fall even farther as software stocks spiral due to artificial intelligence disruption risks, even though the company once seemed immune to threats posed by AI, according to UBS.

Claims checked 9
Techniques found 0
Topics 0

Coverage spectrum

Coverage gap: Low Left coverage
Left0%
Center86%
Right14%

7 sources compared across this story cluster. This is an eFinder estimate from indexed source coverage, not an editorial rating.

What happened

ServiceNow could fall even farther as software stocks spiral due to artificial intelligence disruption risks, even though the company once seemed immune to threats posed by AI, according to UBS.

Why it matters

The investment bank downgraded ServiceNow to neutral from buy.

Common ground

It also lowered its price target on shares to $100 from $170.

Perspective signals

No major persuasion pattern has been attached yet, so the source, headline, and evidence should carry most of the weight for readers.

open_in_new Read the original article: https://www.cnbc.com/2026/04/10/ubs-downgrades-servicenow-saying-ai-is-a-bigger-…

fact_checkClaims Checked

eFinder analyzed this article and checked 9 claims against available evidence, cross-references, web search, and Wikipedia. Here is what the fact-checking layer found.

schedule Pending 9
schedule
Claim 1: “UBS estimates that over half of its enterprise customer calls include anecdotes of containing non-AI spend.”
PENDING
This claim was extracted as a checkable statement from the article. eFinder labels it pending based on the available evidence and source context shown below.
schedule
Claim 2: “ServiceNow shares fell an additional 2% in premarket trading on the UBS call.”
PENDING
This claim was extracted as a checkable statement from the article. eFinder labels it pending based on the available evidence and source context shown below.
schedule
Claim 3: “Beginning in December, UBS heard from Fortune 500 enterprises and partners about expected AI-driven spending shifts in 2026.”
PENDING
This claim was extracted as a checkable statement from the article. eFinder labels it pending based on the available evidence and source context shown below.
schedule
Claim 4: “Of the 49 analysts covering ServiceNow, 45 have a buy or strong buy rating on the stock.”
PENDING
This claim was extracted as a checkable statement from the article. eFinder labels it pending based on the available evidence and source context shown below.
schedule
Claim 5: “UBS lowered its price target on ServiceNow shares to $100 from $170.”
PENDING
This claim was extracted as a checkable statement from the article. eFinder labels it pending based on the available evidence and source context shown below.
schedule
Claim 6: “ServiceNow shares are down 41% this year.”
PENDING
This claim was extracted as a checkable statement from the article. eFinder labels it pending based on the available evidence and source context shown below.
schedule
Claim 7: “The iShares Expanded Tech-Software Sector ETF (IGV) is off by 27% this year.”
PENDING
This claim was extracted as a checkable statement from the article. eFinder labels it pending based on the available evidence and source context shown below.
schedule
Claim 8: “UBS downgraded ServiceNow to neutral from buy.”
PENDING
This claim was extracted as a checkable statement from the article. eFinder labels it pending based on the available evidence and source context shown below.
schedule
Claim 9: “The latest hit to the software sector this week came from the release of a new Anthropic agentic tool.”
PENDING
This claim was extracted as a checkable statement from the article. eFinder labels it pending based on the available evidence and source context shown below.
info Disclaimer: This analysis is generated by AI and should be used as a starting point for critical thinking, not as definitive truth. Claims are verified against publicly available sources. Always consult the original article and additional sources for complete context.