“StubHub will pay a $10 million settlement to ticket purchasers for violating federal rules about unfair and deceptive fees, the Federal Trade Commission (FTC) announced.”

“On April 9, the FTC said that StubHub, the nation’s largest ticket exchange and resale ticket provider, will settle charges for 'deceptively advertising ticket prices on its website without clearly and conspicuously disclosing up-front how much consumers actually would pay, including all mandatory fees.'”

“The settlement involves tickets purchased between May 12 and 14, 2025.”

“Consumers who purchased tickets from StubHub between May 12 and 14, 2025, are eligible for the settlement.”

“The FTC noted that StubHub must begin issuing settlement payments 90 days after the order was issued on April 9, which would be July 8.”

“The payment will reimburse the customers for the fees they paid on the ticket, such as fulfillment and service fees.”

“The announcement comes after the FTC sent StubHub a warning on May 14, 2025, noting that the retailer was showing inaccurate ticket prices for the 2025 NFL season.”

“The FTC started its crackdown on live-event ticket prices after implementing the Rule on Unfair or Deceptive Fees, also known as the Junk Fees Rule, on May 12, 2025.”

“In the official complaint, the FTC highlighted that available tickets for sale for a Philadelphia Eagles vs. Dallas Cowboys game in November 2025 were listed at $236 each when customers initially looked at the website — but after selecting the tickets for purchase, they learned the cost was actually $319 after a $59 fee and $24 in taxes.”