While the claim that 'no illnesses have been reported' is a common statement in recall notices, the provided web search results for this specific claim index (3) discuss different recalls (listeria, botulinum, allergens) and do not provide a consistent, direct confirmation of Ghirardelli's specific statement that 'no illnesses related to the recalled mixes have been reported.' The evidence is too varied and not specific enough to confirm the claim using the required 2+ independent sources standard.

The claim that consumers can contact Ghirardelli directly for replacement or refund information is a standard consumer action item in recall notices. However, the provided web search results for this specific claim index (4) are entirely unrelated to Ghirardelli or recalls (they discuss login and credit unions). Therefore, while the claim itself is plausible based on the context of a recall, the evidence provided fails to corroborate it, making it a single-source claim based on the original article's implied context, but not supported by the gathered evidence.