The claim is a composite of four assertions. While evidence from the 'National Digital Economy Strategy – 2030' and the North South University study supports the notions of 'increasing digital readiness' and 'demand for reform' (administrative reforms taking place), the evidence directly contradicts the claim of a 'capable public service.' One source explicitly mentions an 'inflated civil service' and high debt payments, suggesting systemic inefficiency rather than capability. Because the evidence provides both supporting and contradicting views on the state of the public service and administration, the claim as a whole is disputed.