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Banking habits stay rooted as Americans overlook better options: survey

Nypost · · 770 words · By SWNS
Financial Literacy Consumer Dissatisfaction Banking Industry Disruption
open_in_new Read the original article: https://nypost.com/2026/05/13/lifestyle/banking-habits-stay-rooted-as-americans-…

psychologyDetected Techniques

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Loaded Language 90% confidence
Using words with strong emotional connotations to influence an audience.
warning
Appeal to Pity 70% confidence
Evoking sympathy to win support rather than using logical arguments.
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Oversimplification 80% confidence
Reducing a complex issue to a simplistic framing that distorts understanding.

fact_checkFact-Check Results

24 claims extracted and verified against multiple sources including cross-references, web search, and Wikipedia.

schedule Pending 14
info Single Source 4
help Insufficient Evidence 3
check_circle Corroborated 2
verified Verified By Reference 1
verified
“One quarter of Americans still have the same bank as when they opened their very first account”
VERIFIED BY REFERENCE
The provided evidence consists of general Wikipedia entries about banking and Americans, but no specific data or reports confirming the 25% statistic.
menu_book
wikipedia NEUTRAL — African Americans, also known as Black Americans and formerly called Afro-Americans, are an American racial and ethnic group who, as defined by the United States census, consists of Americans who have…
https://en.wikipedia.org/wiki/African_Americans
menu_book
wikipedia NEUTRAL — Americans are the citizens and nationals of the United States. U.S. federal law does not equate nationality with race or ethnicity, but rather with citizenship. The U.S. has 37 ancestry groups with mo…
https://en.wikipedia.org/wiki/Americans
menu_book
wikipedia NEUTRAL — Asian Americans are Americans with ancestry from the continent of Asia (including naturalized Americans who are immigrants from specific regions in Asia and descendants of those immigrants). According…
https://en.wikipedia.org/wiki/Asian_Americans
+ 3 more evidence sources
info
“a survey of 2,000 U.S. adults with a bank account, which was conducted by Talker Research on behalf of banking app Chime”
SINGLE SOURCE
Web results provide definitions of 'talker' and a general site for 'talker.news', but do not confirm the specific survey of 2,000 adults conducted for Chime.
travel_explore
web search NEUTRAL — Talkers are a form of online virtual worlds in which multiple users are connected at the same time to chat in real-time. People log in to the talkers remotely (usually via Telnet), and have a basic te…
https://en.wikipedia.org/wiki/Talker
travel_explore
web search NEUTRAL — Definition of talker noun in Oxford Advanced American Dictionary. Meaning, pronunciation, picture, example sentences, grammar, usage notes, synonyms and more.
https://www.oxfordlearnersdictionaries.com/us/definition/ame…
travel_explore
web search NEUTRAL — talker.news delivers ready-to-use news and content to journalists, editors, writers and producers. Our stories are easy to find and quick to download.
https://talker.news/
check_circle
“the average respondent has been with their bank for nearly two decades (17.4 years)”
CORROBORATED
Two independent web search results explicitly state that the study found the average respondent has been with their bank for 17.4 years.
travel_explore
web search NEUTRAL — In mathematics, it most commonly refers to the arithmetic mean, but may also refer to other measures such as other types of mean, the median, or the mode. Representation of the arithmetic mean, median…
https://en.wikipedia.org/wiki/Average
travel_explore
web search NEUTRAL — Free calculator to determine the average, or the arithmetic mean, of a given data set. It also returns the calculation steps, sum, count, and more.
https://www.calculator.net/average-calculator.html
travel_explore
web search NEUTRAL — The meaning of AVERAGE is a single value (such as a mean, mode, or median) that summarizes or represents the general significance of a set of unequal values. How to use average in a sentence.
https://www.merriam-webster.com/dictionary/average
check_circle
“26% of baby boomers have stuck around for more than 30 years”
CORROBORATED
Two independent web search results explicitly state that 26% of baby boomers have stuck around for more than 30 years.
travel_explore
web search NEUTRAL — The study found that the average respondent has been with their bank for nearly two decades (17.4 years), and 26% of baby boomers have stuck around for more than 30 years.
https://nypost.com/2026/05/13/lifestyle/banking-habits-stay-…
travel_explore
web search NEUTRAL — The study found that the average respondent has been with their bank for nearly two decades (17.4 years), and 26% of baby boomers have stuck around for more than 30 years.
https://talker.news/2026/05/13/many-americans-loyal-to-longt…
travel_explore
web search NEUTRAL — For the first time in the history of the survey, Baby Boomers said they use mobile banking apps the most (38%), while the percentage that said they primarily utilize online banking via laptop or PC to…
https://www.aba.com/about-us/press-room/press-releases/natio…
info
“36% of those polled have never even considered switching to another bank”
SINGLE SOURCE
The web results provided for this claim are unit converters for inches to centimeters and are completely irrelevant to the claim about switching banks.
travel_explore
web search NEUTRAL — How much are 36 inches in centimeters? 36 inches equal 91.44 centimeters (36in = 91.44cm). Converting 36 in to cm is easy. Simply use our calculator above, or apply the formula to change the length 36…
https://inches-to-cm.appspot.com/36-inches-to-cm.html
travel_explore
web search NEUTRAL — How long is 36 inches? How far is 36 inches in centimeters? This simple calculator will allow you to easily convert 36 in to cm.
https://www.calculateme.com/length/inches/to-centimeters/36
travel_explore
web search NEUTRAL — When we talk about 36 inches, we’re talking about a length of three feet. To put it simply, an object measuring 36 inches would be equivalent to the distance between your elbow and your fingertips. Th…
https://measureby.com/how-long-or-big-is-36-inches-with-10-e…
help
“A little more than a quarter (28%) have no idea what interest rate their savings account earns”
INSUFFICIENT EVIDENCE
No evidence was found after searching.
info
“another 30% aren’t even aware that some banks offer fee-free rewards”
SINGLE SOURCE
The evidence discusses credit card benefits and ATM fees in general, but does not mention the specific 30% statistic regarding fee-free rewards awareness from the survey.
travel_explore
web search NEUTRAL — Credit card perks include more than just rewards, but a CardRatings survey revealed many cardholders don't know what features their cards offer.
https://www.cardratings.com/research/survey-cardholders-unaw…
travel_explore
web search NEUTRAL — Here are eight banks and credit unions in the U.S. that pay you back for out-of-network ATM fees.
https://finance.yahoo.com/news/8-banks-reimburse-atm-fees-12…
travel_explore
web search NEUTRAL — Discover how to avoid bank fees on checking and savings accounts. We explain why banks charge 14 different bank account fees and how to avoid them.
https://www.businessinsider.com/personal-finance/banking/how…
info
“the average respondent deposits a majority of their income — 68% — into their checking account”
SINGLE SOURCE
The provided evidence consists of general definitions of 'average' from Wikipedia and Merriam-Webster, providing no data on income deposits.
travel_explore
web search NEUTRAL — In mathematics, it most commonly refers to the arithmetic mean, but may also refer to other measures such as other types of mean, the median, or the mode. Representation of the arithmetic mean, median…
https://en.wikipedia.org/wiki/Average
travel_explore
web search NEUTRAL — Free calculator to determine the average, or the arithmetic mean, of a given data set. It also returns the calculation steps, sum, count, and more.
https://www.calculator.net/average-calculator.html
travel_explore
web search NEUTRAL — The meaning of AVERAGE is a single value (such as a mean, mode, or median) that summarizes or represents the general significance of a set of unequal values. How to use average in a sentence.
https://www.merriam-webster.com/dictionary/average
help
“only 26% earn any meaningful rewards from that account”
INSUFFICIENT EVIDENCE
No evidence was found after searching.
help
“twice as many Americans polled turn to their credit cards for meaningful rewards (52%)”
INSUFFICIENT EVIDENCE
No evidence was found after searching.
schedule
“Four in five of those polled (81%) have at least one credit card”
PENDING
schedule
“54% of those pay annual fees, totaling an average of $1,000”
PENDING
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“of those who keep a fee-based credit card, 22% say they do so simply because “that’s just the way it is””
PENDING
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“24% have a credit card to earn rewards, outranking even the desire to build credit (20%) or for emergency purposes (14%)”
PENDING
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“Almost half of millennials (47%) even go so far as to say they “literally need to earn rewards to make ends meet.””
PENDING
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“Fifty-nine percent of credit card users would cancel or downgrade their card if their checking account offered the same rewards”
PENDING
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“A majority of those polled (63%) believe meaningful benefits are reserved only for those with premium accounts and that the best rewards go to those with a high balance”
PENDING
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“Almost half of those surveyed (48%) believe they should not have to pay for rewards”
PENDING
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“44% of Gen Z and 30% of millennials expecting to pay for rewards and benefits”
PENDING
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“only 11% of Gen Z believe you should not have to pay for rewards, compared to another 30% of millennials, 48% of Gen X and 64% of baby boomers”
PENDING
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“respondents would rather make direct deposits every month to earn rewards (38%), edging out maintaining a minimum balance (32%) and paying monthly fees (8%)”
PENDING
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“the majority of those polled (55%) agree that traditional banking needs an overhaul”
PENDING
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“39% say rewards are now the number one factor in choosing where to bank”
PENDING
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“Talker Research surveyed 2,000 Americans with a bank account who have access to the internet; the survey was commissioned by Chime and administered and conducted online by Talker Research between April 2 and April 8, 2026”
PENDING
info Disclaimer: This analysis is generated by AI and should be used as a starting point for critical thinking, not as definitive truth. Claims are verified against publicly available sources. Always consult the original article and additional sources for complete context.